Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use Property Jeanie, we collect:

• Contact information: Name, email address, phone number (optional) when you purchase a Deep Search
• Property searches: Addresses you search for to provide our service
• Usage data: How you interact with our website (pages visited, features used) via PostHog analytics
• Payment information: Processed securely by Stripe — we don't store card details

2. How We Use Your Information

• Deliver property reports and development assessments
• Process payments for Deep Search orders
• Send order confirmations and results via email
• Improve our service based on usage patterns
• Respond to support enquiries

3. Third-Party Services

We use the following services to operate Property Jeanie:

• InfoTrack: Property title and document retrieval (NSW Land Registry)
• Stripe: Payment processing
• PostHog: Privacy-friendly analytics
• Railway: Hosting infrastructure
• Cloudflare R2: Document storage

4. Cookies

We use cookies for:

• Analytics: Understanding how visitors use our site (PostHog)
• Functionality: Remembering your preferences and session

You can decline analytics cookies via our cookie banner. Essential cookies are required for the site to function.

5. Data Retention

We retain your data for as long as necessary to provide our services:

• Order records: 7 years (tax/legal requirements)
• Analytics data: 12 months
• Email addresses: Until you unsubscribe

6. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

7. Contact Us

For privacy enquiries, contact:

Email: privacy@propertyjeanie.com.au

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.